Question 1

How quickly does the HexMeta TFT team reply to support inquiries?

Accepted Answer

Our team typically reviews and replies to all inquiries, bug reports, and partnership messages within 24 to 48 business hours.

Question 2

How do I report an incorrect champion stat, tier ranking, or bug?

Accepted Answer

Select 'Report a Bug' in the contact form or email bugs@hexmetatft.com directly with the champion name, patch version, or screenshot of the unexpected behavior.

Question 3

Can I request my Riot Games summoner profile data to be removed?

Accepted Answer

Yes. Submit a request under the 'Privacy / Purge Summoner Data' category with your Riot ID (Summoner#Tag) and server region. We will purge your profile cache from our database within 72 hours.

Get in Touch with Us

Direct Email

Report a Bug

Partnerships

Frequently Asked Questions & Support